Social Security Number Processing Times

Processing Time for Social Security Letter from ISS: a maximum of 10 business days (Not counting the time it takes for the USPS mail to arrive to your location). We will be sending you an email when the letter has been mailed. If you would like to pick this document up in person, please add a note to your application in the mailing questionnaire or send your ISS advisor an information request.

Processing Time for completed SSN application: around 10 business days, but may be more for international students with common family/given names. Please remember to call before applying to set up an appointment with their office.

Social Security Administration Office Address & Hours

6011 Odana Road, Madison, WI 53719

Phone: 1-866-770-2262

TTY:     1-800-325-0778

Hours:  Monday, Tuesday, Thursday, Friday: 9:00 AM – 4:00 PM; Wednesday 9:00 AM – 12:00 PM

For other office locations: www.ssa.gov/locator